If you feel our products and services need to meet your needs, you can request a refund within 14 days of the original purchase date. We will process your request without questions and ensure you are satisfied with our service.
However, there are a few things that need to be noted.
- Please let us know your issues and provide us with an opportunity to resolve them.
- We kindly request your feedback and suggestions for improving our product. Please let us know how we can enhance our product to meet your needs better.
- We would appreciate it if you share the reason for the refund.
You need to submit a refund request through our support channel.
In some cases, we do not offer refunds
- After 14 days have passed since the date of purchase.
- If you threaten us, show disloyalty, or misuse our products, there will be consequences.
- Exchange the product with other products.
- You don’t want it after you’ve downloaded it
- The item did not meet your expectations, or you feel the item is of low quality
- You change your mind.
- You bought an item by mistake.
- You do not have sufficient expertise to use the item.
Refund Time
We will process the refund as soon as possible. Once we process it, the amount should re-appear in your bank account within three to five business days of the issue date. The request for a refund will be processed via the Envato Market. Submit your refund via this URL: https://themeforest.net/refund_requests/new